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After you land

O'Hare & Midway Pickup

The exact steps your OhareRides chauffeur takes to meet you — at the curb, or inside the terminal — for ORD and MDW.

O'Hare (ORD)

Confirm your terminal and pickup point

Collect your bags and complete any required arrival formalities before requesting curbside pickup. Confirm your terminal, door and meeting point with dispatch before leaving the terminal.

  • · Follow the airport's current ground transportation signs
  • · Tell dispatch which terminal and door you are using
  • · Wait for the vehicle details before approaching a car
Midway (MDW)

Arrange your meeting point after baggage claim

Once you have your bags, contact dispatch to confirm your location and the designated pickup point. Pickup time depends on traffic and airport access; stay at the agreed meeting point.

  • · Confirm that your booking is for Midway (MDW)
  • · Follow the airport's current ground transportation signs
  • · Call dispatch if you cannot locate the vehicle

Pickup procedure — step by step

01

Check your booking and collect your bags

Check your pickup date, airport and flight number in your booking details. Complete baggage claim and any customs formalities before requesting curbside pickup.

02

Contact dispatch when you are ready

Call 312-350-7319 and provide your booking details, terminal and door. If you have already been given your chauffeur's contact details, use the instructions provided.

03

Confirm the meeting point

Follow the agreed pickup instructions and airport signs. For Meet & Greet, confirm the indoor meeting point before changing terminals or going outside.

04

Check the vehicle

Match the vehicle and chauffeur to the details provided by dispatch. If anything does not match, call before entering the vehicle.

05

Confirm your destination

Before departure, confirm your destination, booked stops and luggage with the chauffeur.

Curbside vs. Meet & Greet

Curbside pickup uses an agreed meeting point outside the terminal. Meet & Greet adds an indoor meeting with a name sign. Select your preference when booking and confirm the meeting point with dispatch.

  • · International arrivals after customs
  • · Families managing children and luggage
  • · Visitors unfamiliar with the airport
  • · Guests who prefer an indoor meeting point

Meet & Greet is $39 for trips up to 60 miles and complimentary for trips over 60 miles. Add the option when booking; contact dispatch about changes.

Common questions

Where do I meet my chauffeur at O'Hare?

Confirm your terminal, door and designated meeting point with dispatch when you have your bags. Airport access and pickup locations may change, so use the current instructions for your booking.

Is Meet & Greet included?

Meet & Greet costs $39 for trips up to 60 miles and is complimentary for trips over 60 miles. Select the option in your booking and confirm the indoor meeting point.

What if my flight is delayed?

Provide the correct flight number when booking. If the airline changes your flight, terminal or arrival time, contact dispatch to confirm your pickup arrangements and any waiting-time conditions.

What should I do after an international arrival?

Complete passport control, baggage claim and customs before requesting curbside pickup. Processing times vary; tell dispatch when you are ready and confirm your terminal and meeting point.

What if I cannot find my driver?

Call OhareRides dispatch at 312-350-7319 with your booking details and current terminal or door. Confirm the vehicle details before boarding.

Does this also apply to Midway?

Yes. Collect your bags, contact dispatch and confirm the designated pickup point for Midway. Follow the instructions for MDW rather than those for O'Hare.

Need a pickup right now?

Already landed? Call dispatch at 312-350-7319. Booking ahead? See flat-rate pricing first.

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